Our Management

Towhid Hossain

Managing Director & CEO

Starting early in the year 2004 with FIFO Tech, he embarked on the long journey that was to shape his IT Management career. He has diverse and extensive experience in theTelecoms Sector, having worked for multiple worldwide recognized companies like GrameenPhone, WorldTel and Noor-Bangla, among many other prestigious and well known firms. His reach extended even into the Contact Center industry, where he has played direct roles in companies like A2Z BPO, Eva Telecommunications, FIFO Tech and Virgo Contact Center Services Ltd. Due to his incomparable work in the IT industry, he is also serving in the Bangladesh Association of Call Center and Outsourcing (BACCO), in the position of Finance Secretary, session 2013-2015, and currently he is the Secretary General of BACCO

He is engaged in various projects; he has worked with the Bangladesh Technical Education Board (BTEB) and the International Labor Organization (ILO) on a Skills Development and Training program as a Panelist for the ICT Sector.

He is also currently working with several Government organizations on multiple projects, such as the Ministry of Information and Communication Technology (MoICT) and the Ministry of Commerce (MoC).

He is also the Founder Director of Serve Bangladesh Society (NGO, involved in the Education Sector) and The Corporate Club, an elite group of Professional of Bangladesh.

He is currently the MD and CEO of the Consortium, where he is the Managing force behind it and the other companies under its umbrella.

Jahangir Hossain Uzzal

Manager, Operations

Jahangir Hossain Uzzal started his career as an IT Support Engineer at Virgo Contact Center in 2010 and later on has joined FIFO Tech in 2013 as a Call Center Operations manager. His key role in this firm is daily running and management of the centre through the effective use of resources. He is responsible for meeting, and possibly setting, customer service targets as well as planning areas of improvement or development. Call centre managers ensure that calls and emails are answered by staff within agreed time scales and in an appropriate manner and also being an IT Support Engineer he monitors and maintains the computer systems and networks within this firm in a technical support role. He also works for software or equipment suppliers providing after-sales support or companies that specialize in providing IT maintenance and support.

Mehedi Hasan

Manager, Design and Development

To strive for excellence in the field of graphic design where my skills and knowledge will be utilized in the best possible way to fulfill organizational goals.

An innovative, multitalented with exceptional thinker of designs possesses a solid record of 4 years experience in Graphics for Gravure printing & 4 years experience in Website designing.
- Proficient in design making in innovative way.
- Skilled in Suggesting people and make their brand unique.
- Expert in working with Photoshop, Illustrator, HTML, CSS, and Flash.
- Extensive experience in Digital Print media and Web Design.

Md. Ala Uddin Jony

Manager,Finance & Admin

Md. Ala Uddin Jony has led a short, but highly productive life in the IT/ITES industry. With modest roots, he started his career by learning the ropes in management of finance and accounts for BPO firms. Eventually, his acumen and skills for effective finance management developed greatly and today, he is capable of full administration and management of financial divisions of firms with 300+ employees. His effective skills and expertise in this field has led him to join the team here at FIFO Tech, where he is fully and solely responsible for management of the financial division as well as overlooking key accounts of VIP clients.